Engage

You can use the Engage service to request help for a specific condition or general medical advice. There is also an administrative option where you can request sick notes, GP letters or test results etc.

If you cannot complete an Engage Consult yourself, our administration team can help by submitting a request on your behalf. Please be assured: Our administration staff are not prying - they are following the Doctor’s instructions and are bound by the same code of confidentiality as the clinical staff. 

Sometimes, depending on your needs, the receptionist may advise you to contact your local pharmacist, dentist or optician.

Using Engage Consult

  • Complete an Engage Consult online or through the app
  • A clinician will review your request and decide on the best course of action
  • The practice will then respond via the app with advice, a prescription or an appointment.

*PLEASE MAKE SURE YOU HAVE DOWNLOADED THE APP AND TURNED ON PUSH NOTIFICATIONS*

  • Scan the QR codes below to download the Engage app from App Stor or Google Play

 

Page last reviewed: 21 August 2025
Page created: 23 July 2025